Voip Phone System Knowledge Base
Is it possible for police to do a phone trace on a VOIP phone system? i have someone calling my house under a number marked "annoynomous"... 5 times a day, sits there and just breathes heavy and rubs the reciever against what sounds like fabric (i dont want to know!) ... with a voip phone system, will police be able to trace the number and lets us know whos bothering me??
What is the average unit cost per phone for a 5 - 50 unit VOIP setup? I'm getting ready to contract out the installation of a VOIP phone system in our offices. Initially we need 10 units, but will need to expand up to 50 within the next 2 years. On average, what should I expect the initial install and future upgrades to cost? Ideally, I'd like to break this down to a per unit cost, which I know will be higher with fewer phones and lowers as the cost is deferred across more phones. Thanks
What phone system do you recommend? I manage a small business and everyone works from home. Do you know of a VOIP phone system that I could get virtual numbers with extensions, then have calls answered by an answering service...then forwarded to the worker's number at home? I tried Skype, but I don't think it does that. or does it?
Is there a VOIP system I can use for incoming calls that has a sophisocated programmable IVR? I would like the caller to have several options, some that give further menu options, some options will play messages, and other options will connect the caller to a live operator. I can record the prompts myself. The calls should be answered on a VOIP phone. It must have an IVR to answer common questions automatically and be able to handle multiple simultaneous calls. Probably 3 callers at a time will suffice.
VoIP phone systems IP PBX SYSTEMS ADVICE! What would you guys, say is the most cost efficient or free way to get a IP-PBX system installed and working with X Light free phones docent necessarily have to be free but fast easy and affordable, any advice would be greatly appreciated.
Small home office phone system? Hi my setup in the house so far is 2 telephone lines 1 for calls 1 for fax and a 4mb broadband , i will be starting my own buisness and was looking to get a phone system like big companies have "press 1 to sale press 2 to complain etc." i would like the ability to monitor my calls on the desktop and see what department the call is coming to and accept basicly a switch board on my computer im not too bothered about a desktop one this would cool although i would settle for a phone with flashing lites for diffrent departments , if possible ? ive also heard about VOIP phone systems using my internet would it be alot more reliable to use a phone line instead of internet , incase of brakedowns? Thanks for anyone that can help Gary.
When am I being Monitored? Cisco Phone System? When am I being monitored at work? We have a new phone system at work and I cannot figure out when I am being monitored. My phone says Cisco 7600 IP phone or something like that. I go to my task manager and I see the monitoring program running but it doesn't start to count, my monitor doesn't blink, I do not hear an echo, etc... Does anybody know how to tell if you are being monitored at work when your company is using a Cisco VOIP phone system? I do not care for the "you should just do your job stuff". If you know that answer I would appreciate it. If you just want to preach go take it somewhere else.
How do I use my allvoi voip phone service with the Broadview security alarm system? I use the Allvoi voip service for international calling. I have the Broadview alarm system. I bought a T jack from the local hardware store and tested the alarm. The alarm system does not get line seizure if someone is on the phone. How do I get line seizure with my Allvoi voip phone. If there is no such device that provides line seizure then can someone suggest a cheap alternative coz broadview wants me to pay $225 for a wireless backup and wants to charge $10 /month for monitoring in additon to the $30 per month. Thanks Joe R. I connected the alarm system directly into the alarm system and tried running a test. I did get line seizure but the alarm system could not successfully complete the test. Do you have any suggestions on what could've gone wrong. Do i need any converters between the alarm and telephone adapter to convert the analog tone to digital ?
voip phone systems? Can anyone tell me if voip is as cheap as it makes out from its providers and is it a replacement to a landline phone or would I need both obviously i need a line for internet connection so no smart answers.
What VOIP phone should i get? Okay I have a school that is getting a new phone system all going to VOIP. They don't use a lot of features just basics name on the phone, 4 digit ext. caller id and voice mail. I would also like to forward the phones to a cell phone jusut for a few of the phones but not alll of them. I also would like some phones to be able to run of of a powered port vrs a power pack. Please all help would be great. I don't have one brand to stick with i have looked at Cisco. So leave some info what ever you have! thanks!
What VOIP phone should I get? Okay I have a school that is getting a new phone system all going to VOIP. They don't use a lot of features just basics name on the phone, 4 digit ext. caller id and voice mail. I would also like to forward the phones to a cell phone jusut for a few of the phones but not alll of them. I also would like some phones to be able to run of of a powered port vrs a power pack. Please all help would be great. I don't have one brand to stick with i have looked at Cisco. So leave some info what ever you have! thanks!
How to remove static from my home phone? I have a voip service similar to Vonage and have the home security system connected to my voip phone. The setup was working fine until recently when the home security system started causing static interference on the home phone. I bought a DSL line filter and connected the security system phone line thru the dsl filter into the phone adapter but it didn't work. The static remained. Can anyone suggest how i can eliminate the static. Thanks
VOIP Phone services in INDIA? Hello All I'm looking for VOIP Telephone Service in India, something exactly like Vonage do. They just issue a phone set, phone number and VOIP adapter and thats it. I don't want a PC to be running like we have to using Skipe & Stanaphone. All I should require is a broadband connection at my home. I would just hook up my VOIP adapter to my broadband and the phone will work like any regular phone. The catch is, if I buy a VOIP system here and hook the same adapter in India then I'll have a US working number in India. Now anyone from US can call this number just like a local number. Now, I want reverse of this. A Indian phone number working in US over VOIP so anyone in India can call me on that number. If you know of any such system existing in India, please reply. Any information is highly appreciatred.
How do you take a voice mail on a office phone and transfer to PC? The business I am working with has a standard phone system (not VOIP). We want to set up a phone so that customers can call in and record their testimonials. We then want to transfer those voice mails to the PC so we can edit the testimonials, make podcasts etc. My issue is, how to get the voice mail from the phone to the PC?
Which protocol is used when my VoIP system displays a "new voice mail" icon on my DECT phone? There must be some digital signaling between my VoIP access point (Linksys SPA2002) and my AT&T SL82408 DECT base station going over the station wires. I have the answering machine capability of the base station turned off and let my VoIP provider's voice mail system take messages. When a new message is saved on that system, the handsets display a "new voice mail" icon. I figure it must be a standard protocol since the Linksys and AT&T systems work together. I don't believe it is part of the DECT standard though, as that appears to only cover the over-the-air part of the interface (i.e. between the handsets and base station). Could be wrong about that though. Thanks!
How can I attach a fax machine to a cordless phone system? I have a VOIP phone connection with a multi-unit cordless phone system (5.8 GHz). I have no phone jacks in any room. Now I need to connect a fax machine in a room far from where the modem and phone-base is located. Can I use a wireless phone jack to connect the fax (such as http://www.amazon.com/RCA-RC926-Wireless-Phone-Jack/dp/B00000J08Q)? Will that interfere with the cordless phone system or my wireless router (802.11n)? Or can I buy a new cordless phone system that allows me to plug in an external phone device on a remote unit?... I don't know if anyone makes something like this. Or any other ideas except for running a very long phone wire?
Is there a way to bypass the prison phone system? I have Voip service and his collect calls get blocked. Pre-pay service is way to expensive! Does someone know a site or number to call to set it for him to be able to call collect on our own phone?
What is the quality of the phone calls to outside landlines? (Note: I am specifically asking regarding phonecalls originating from, and destined to, locations outside of North America) I am asking this as I have experienced problems with other internet based phone systems (VoIP), eg. Skype, et cetera. Problems experienced previously: (note: problems have been experienced on the listeners end of the phone call) Problems with the phone calls themselves: - "tinniness" of the voice. - extreme delays (always, to varying extremes) - interrupted phonecalls - premature disconnection - connection to the wrong landline! (the phone numbers have been correct). Problems with the services: - absolutely zero customer service provided for the solution of problems (Skype is an excellent example of this, but also other services). - monies paid in have not been credited to my account ballance (again Skype is an excellent example, but also other services). et cetera - I hope you get the idea of my enquiries. Regards
Is there a device which turns the digital signal into analogue using VoIP? I work at a radio station, and we're moving our phone system over to VoIP. However, we need to turn the digital feed coming from our Cisco 7960's into an analogue feed [normal phone line cable] so that we can plug it into our Telephone Balance Unit / Hybrid, so we can put the calls to air. However I haven't found a device that can do this, any ideas?
Should the alarm system be attached parallely or serially to the phone line? I got a new alarm system installed today. I am using VoIP (Vonage). The installer said that I should make sure always that the alarm system cable is attached serially to the system. In other words, he wants the phone line going into the alarm system first, and then to the actual phone box. That's all well and good, but he didn't know why I should do this. Now I am not stupid and don't want to go against what the installer said. However, when the system is connected parallely (phone line-> Alarm system->Phone) the calls have a delay when they are made back to back. For example, when I call my phone twice in a span of 10 seconds, the second call gets a fax tone (its not really a fax tone, but it sounds like it) instead of going to the voicemail. Now, if I wait longer than 10 seconds, everything is fine. But when I connect the phone parallely, everything is fine. OR, if I connect it serially the other w (line->phone->alarm) everything works fine. Do you know what is causing this?
Is there a way to get a phone system that's hosted elsewhere? Our CFO wants to find out if there's an option out there where we can get a business phone system (but NOT VoIP) that's hosted somewhere else -- similar to server hosting -- and just have our phones and plug them in and go. The only thing I can think of like this is VoIP, but we are in a 2 year contract with Verizon for our 6 current phone lines, and he doesn't want VoIP. Is there anything out there that does this, or does he want something that doesn't exist?
Any way to make a USB headset work with an analog VOIP phone..? I've got a Logitech USB headset that I've always used on my computer. We recently got a full phone system and I'd like to use my headset with the phone. The problem is the phone's headset output is a standard phone jack. There is no USB (or even separate mic/headphones) input on the phone. I've been trying to find some sort of an adapter but I can't seem to dig one up. Anybody know of a solution to this? Would be much appreciated. Thanks!
Can i use outlook express if i have a voip phone, but no landline? I have no landline , but use voiptalk through a satellite system here in spain.I ordered an electronic business card through vistaprint,but noticed i needed outlook express to launch it.I tried downloading outlook, with no success, but i do use yahoo mail.Is it because i dont have a fixed landline, the reason i cannot download and use outlook express?
What are the advantages of VOIP over a normal home telephone system? I haven't got much of an idea what I'm looking at, I need to buy a new phone for the house but I've seen some which are compatible with VOIP but are expensive, is it worth the extra money. Any advice on the whole system would be great. I currently have a BT line and service and Sky TV with broadband package. Most phone usage will be evenings and weekend.
VoIP Networking? My company is setting up Fonalities VoIP phone system with PBXtra. We are going to create an IP Scope for the phones and hardwire their MAC addresses to these phones. My question is: Is there any way to make this scope provide boot image info using a DHCP config option in case we need to re-provision the phones? We also need to set up a Sub-domain for these IP Addresses and forward DNS to the PBXtra server for this sub-domain. Can anyone point me in the direction to creating a config file/boot image to auto-provision the phones? Any help is greatly appreciated! Thanks.
How Do turn my Voip into a multi line system? Hello, I Currently use RocketVoip for my VOIP, with the plan I get 4 numbers for 29.95 including a 800#. All the numbers are tied to the main # so if you dial the 800 # it goes to the main #, however if someone else dials the local # it goes directly to the voice mail. How can I set up my system to allow two calls at once? I have a home office where phone calls are our life, and to be able to make 2 calls at the same time would be great. Please help. Thank you Thank you Thank you
Should I buy a hosted VoIP Phone System for my business? I'm looking for a phone solution for by business and I've heard that hosted VoIP phone solutions can save companies money. I've also heard that they have cool features that other phones don't, but I'm not sure if it's right for my business and I don't know what these features are. I'd love to hear any info on this before making a purchase.
My employer wants to put a VOIP phone on my network? I work from home and my boss sent me a VOIP phone (that is tied to the main telephone system at the office) to plug in on my residential broadband service. Since they can track and record calls, I need to know what other information can they obtain. Can they capture internet use on the network? Can they listen to my personal VOIP service? Would they get my wireless network key? ETC....
Need Internet phone system with PBX features? I have a small buisness and over the years have a rigged up hone syetem that is surely costly and inefficient. Want to explore new options: One main line with a greeting message and ability to transfer to a maximum of five office lines. One fax. Need to transfer between lines. I have seen the VOIP lines and they look super. Does anyone have a suggestion for a flexible system that can be managed by a small business owner with moderate computer skills. Thank you!
Can I use IP phones on my internal network without VOIP service? I need a pbx style phone system in my business but I dont have the funds for a traditional system. I have a wired/wireless ethernet system already installed throughout my business and was wondering if there was a way to use IP phones through the network internally without an outside VOIP service provider?
Free Virtual PBX System that forwards calls to Mobile Phone? Hi, I run a small business and I would like to have an Auto-Attendant and about 5 extensions but I dont know of any services that will do this for free. I would also like all the calls to forward to my mobile phones because our current phone system requires for us to pay $15 more for a 3rd Party VoIP service that they dont set-up.
landline phone through pc not using voip, but regular phone service? I am trying to find out if it is possible to connect a standard telephone with standard landline service to a pc and talk through a pc headset instead of the standard landline handset. The reason being: I am trying to find a way to answer the phone with my standard company greeting, instead of physically saying it each time I answer the phone. So if you know of another way of applying a standard telephone greeting, I would be interested in that also. I would also like to use the system to for making calls by announcing the company name and who I am when making phone calls, and then I can start speaking after the repetitive intro is complete. Thanks for your help.
What company makes the best phone systems? We are moving into a new building and I want to switch over to a newer phone system. We need 10 phones and 12 phone lines. 5 lines are old-style Land Lines and 7 lines are VoIP. Thank you.
VOIP system in a Phone2PC and PC2Phone environment? Hi, I'm designing a IM client that use Jabber to communicate with a Jabber server. It also has a Jingle communication tool that enables the users to talk with each other ( PC2PC calls ). Now I want to add PC2Phone and Phone2PC capabilities to my system. As for PC2Phone I think it only requres a contract with a VOIP provider and some code writing to enable that, but as for Phone2PC, I think I need some special hardwares. This means that for example when you call a phone number that is assigned to a user, his/her IM client will ring, so that he/she can pick it up and answers online! If he's away, teh caller will leave a message. This is like how Yahoo Voice workd ( voice.yahoo.com ). If anyone has such experience please share here and help me in this regard. Thanks :)
Is it possiable to host my own? is it possiable to host my own VOIP Phone System with autoattendant and PBX, on a server and have all the features? If so what company sells a complete package?
Is there a cordless home phone that can take a GSM sim card? I want to get rid of my AT&T landline. I am looking for a solution where I can use either my existing dect cordless handsets or buy a new cordless phone system that can connect to a GSM (T-mobile) network directly. I am not looking for a VOIP solution. Appreciate your help on this.
how can i set voice mail in my phone? I am using a voip phone connected through Siemens Hipath PBX system. my voice mail has been deactivated. any boby can help me how to activate my voicemail.
Can I use VOIP on my internal network without outside service? I need a pbx style phone system in my business but I dont have the funds for a traditional system. I have a wired/wireless ethernet system already installed throughout my business and was wondering if there was a way to use IP phones through the network internally without an outside VOIP service provider?
What all does it take (software and hardware) to link phone systems? I want to link the phone systems of my two remote offices to the head office. They are all in different cities. So far through research I have discovered VOIP over a VPN how exactly does this get done? What software/hardware is needed? I am sure I could just call up a company to come do this for me, but it is not of great importance and I would like to keep the cost low. Do it my self.
I CANT REGISTR ANY VOIP PHONE DIALLER IN MY PC ? I HAVE REGISTERED & INSTALL LOWRATE VOIP . THEN I MAKE 2 ID INTHIS DIALLAR. THEN I DOWNLOAD THE VOIP BUZZ , BUT I CANT REGISTER, ITS PROVIDE THE ERROR MISTAKE. IF I REGISTER IN OTHER PC,CAN IT. HOW CAN RECTIFY IN MY SYSTEM PROBLEM?
How does Astreisk work? Hello, I need help setting up Asterisk in the following scenario: There are two phone lines with two different numbers, and 4 phone sets, each of them connected to both the lines. We want to set up a phone-system using Asterisk. (or a similar software solution). What equipments do we need? We will have to install the Asterisk software, so obviously we need a computer, which we have. However, it seems Asterisks doesn’t support Windows, where as our computers are Windows based. What should be done in this case? Let’s say we have been able to install the Asterisk software, by using a linux computer. Now that we have the computer with the needed software installed, what should be the next step? Currently we have regular land phone lines, and not voip lines. We do not intend to subscribe to any voip phone line either. Given the above scenario, what equipments/tools will we need to set up Asterisk for our regular phone lines, to facilitate a phone-system? Thanks! Just for clarification, when I say Asterisk, i meant the following software: http://www.asterisk.org/
Are different voip systems cross compatible? I would like to know if different voip systems are compatible with each other, specifically, Skype Tesco Internet Phone Sip Also would someone knowledgeable on the voip subject please post a concise explanation of all the different networks. Many thanks!
Internet phone? We currently have the typical phone systems, where someone calls in, and can transfer to this extension and that extension, and so forth. Leave messages here and there. Someone from a certain extension pages someone else on another phone extension. To call out, we'd press 9, and dial the phone number. However, the monthly phone bill is very high for a business customer. I'm talking about several thousand dollars per month. Will the "Internet phones" be a better solution? How do these phones work? So if I were to call someone oversea or out of state, I will have no phone bill at the end of the month? And what happens when someone calls me? How reliable are these phones? So if the T1 line is up 24/7, then, would these phones be as reliable as the T1 line? So when people talk about "Internet phones", are they referring to VoIP phones? If you know about these phones, please advise. Thanks.
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