Toshiba Phone System

Need help contacting Toshiba UK?

So get this: I've been trying to get through to Toshiba for a month to extend my warranty to go in circles on their site and unsuccessfully do it. Toshiba contact me TEN days after my warranty runs out advising me I need to extend it. Their site doesn't recognise me even though I'm a registered user (and the owner of the laptop, not to mention the person who bought it directly from a curry's store). They tell me to "re-register" so I can extend my warranty only to put me through a ten minute re-reg system that eventually tells me it can't put me through as my laptop is registered. I've spent two days nonstop going in circles on their site finding nothing more than "phone numbers" which I've spent twenty minutes a time at premium phone rates keeping me on hold listening to Vivavldi (in fact according to last months phone bill, a call I made to them cost me £16.70 and that was the day when I finally got answered, they cut me off) and can find NO contact email address for their goddamn company. I'm wondering if I'm going to have to resort to sending death threat letters to their company directly just to get some kind of human contact back (okay, not really, but am VERY frustrated with this shit). I tried to register for their support forums - surprise surprise, I take five minutes registering and the site has errors and doesn't work (tried a further three times to make sure). I need some kind of proper email address or contact us site (UK specifically) I can fill in for Toshiba UK as I've had enough of this. Their site is unhelpful, their phonelines are useless and unresponsive, and I've had enough. If my laptop breaks or has any errors and I can't have it repaired it'll be THEIR fault as they have NO method for me to contact them successfully, and I'll be the one to suffer for it. Help? Someone know where I can get in touch??? As I stated - I DON'T want to phone them, I've spent most of the month trying to get through to them by phone waiting twenty minutes a time getting no answer while being CHARGED to wait. The one day they answered I was cut off within two seconds... I can't afford to keep phoning them for no answers.

Public Comments

1. If you haven't tried it already call 0844 847 8944
2. check this: http://uk.computers.toshiba-europe.com/innovation/services_search.jsp?service=UK&oldOptionCategory=99632&selOptionCategory=60918 you have an option to buy it from reseller