So, I just got off the phone with Toshiba tech support. I couldn't understand the person to well but I think they said I'm going to have to $35 for the call. I'm now more worried about bill I might get in the mail more then the fact that my lapton is broken. But they also said that if I called someone else (more advanced tech call) then I would have to pay. So, I'm really confused if I'm paying for the call or not. I don't have warranty on my laptop so I don't know if that is going to make them charge me for the call. But I didn't give them my credit card number so I don't how they would charge me unless they went through the computer system. Long story short, am I going to get charged?