what kind of phone system should I get for a small business?
Do I need PBX, Centrex, a key system? Or something simpler-- like just plugging the phones into the wall? There's only two of us now, and the office can hold up to 5 people. I don't think we'll need more than 2-3 lines max. We want to be able to pick up lines from any phone, transfer calls, and get voicemail. My building has Verizon FIOS, and they say I can just get 2-3 lines with them (plus separate data) and phones that have the capability to handle multiple lines, transferring, etc. I'll voice mail, call forwarding, etc. through Verizon-- just plugging them straight into the phone jack. The building has some kind of telecom closet. Does that work? I don't have to buy some kind of $3000 "box" of some sort? Simpler is better...
Public Comments
- a TELE phone system lol
- I started a small business last summer and after the nauseating task of what phone system to use, we went with good 'ol ma bell. I bought AT&T phones from Staples and had AT&T come and install the lines, etc. We have 3 people in our office, are currently using 4 lines (one for fax) and room for 3 more new people before we have to add more. Good luck! PS - You can always expand/upgrade to a VOIP system or one that you mentioned here, once your business starts to grow and you can afford it!
- I would suggest you look at a 4 line cordless phone system (they have killed off the key system). Plug it in and go. No wiring. You can use them with any phone service. BTW, you definitely don't need a PBX . Sledge hammer to crack a wall nut. The pick of the crop in 4 line cordless is the Panasonic KX-TG4500B.
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